Use the Correct Login Method: - Select “Continue with email” on the login screen and enter your email address and password. - If your school uses a Learning Management System (LMS), choose “Continue with your school” and authenticate using your school email.

Clear Browser Cache: - Clear your browser’s cache and cookies, then try logging in again.

Reset Your Password: - If login fails despite using the correct credentials, reset your password using the password reset link on the login page.

“Page Not Available” Error: - Navigate to the Kira login page and select “Continue with your school” to log in via your school’s LMS.

“No Account Found” Message: - Ensure you are using the email address you registered with. - After logging in, switch to the Student view by clicking your name in the lower-left corner and selecting “Student”. Then, check your dashboard for your courses.

Clever SSO Login Problems: - If you can log in directly on the website but not via Clever SSO, your profile may not be shared with Kira through Clever. - Contact your district’s Clever technical contact to update data sharing rules and include your teacher profile.

Verify Email Domain: - Ensure you are using your authorized institutional email domain (e.g., @[INSTITUTION_DOMAIN]). Personal email domains are not supported.

Device Configuration: - If you’ve switched devices, ensure your institutional account is properly configured on the new device and that you can access your email.