Troubleshooting & Support
Get help with common troubleshooting topics and how to get more support.
9 articles
How to Find Support in KiraLearn how to access the Kira Knowledge Base and contact support directly from the platform for quick assistance
Change Student Sections via RostersYour student changed class sections, and now you can move their progress on the Kira platform.
How to Enable Translations in KiraNeed Kira Learning in another language? Here’s a quick guide to help you set up automatic translations in the Kira platform.
Student Behavior Flagging in the AI CompanionLearn more about flagged behavior from the student AI companion and mandated reporting responsibilities and resources for teachers.
How can students troubleshoot login issues in Kira Learning when encountering unresponsive or incorrect login pages?
Integrations
How to set up Integrations with Kira and your LMS
Canvas Onboarding StepsThe purpose of this document is to describe the process that Canvas Admins need to follow to setup the Developer keys on Canvas to create the link to access Kira
Schoology Onboarding StepsThe purpose of this document is to describe the process that Schoology Admins need to follow to set up the Application on Schoology to access the Kira platform
Google Classroom Onboarding StepsThis article is to guide Google Workspace admins of a school/district on how to set up a web client with the correct configuration and permissions, and how to generate keys…