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How can students resolve progression issues in Kira's learning modules?

How to Resolve Progression Issues in Kira's Learning Modules

Progression issues in Kira's learning modules often occur when specific requirements within activities are not fully met. Below, we outline common causes of these issues and provide actionable steps to help students move forward.


Common Progression Barriers

  1. Incomplete Selection in "Select All That Apply" Questions - Some activities require students to select all correct options in "Select all that apply" questions. Missing even one correct option can prevent progression. For example, if a question lists multiple correct answers, all must be selected to achieve a 100% score and proceed.

  2. Unchecked Answer Boxes in Specific Steps - In certain steps, such as coding assignments, students must check all answer boxes because every listed term is correct. Leaving any box unchecked may reset the step and block progression until all boxes are selected.


Steps to Resolve Progression Issues

  1. Revisit the Activity - Open the activity where progression is blocked. - Carefully review the instructions to ensure all required actions are completed.

  2. Retry the Activity - If the activity involves "Select all that apply" questions, ensure all correct options are selected. Missing options will prevent a perfect score and block progression.

  3. Ensure All Boxes Are Checked - For steps requiring all answer boxes to be checked, verify that no boxes are left unchecked. This is crucial for coding-related assignments.

  4. Attempt Multiple Times if Necessary - If progression remains blocked after two attempts, the system may allow progression on the third attempt, even if a perfect score is not achieved.


Tips for Avoiding Common Errors

  • Read Instructions Carefully: Always review the activity instructions to understand the requirements.

  • Double-Check Your Work: Before submitting, ensure all correct options or boxes are selected.

  • Use the Retry Option: If you don’t achieve a perfect score, use the retry option to attempt the activity again.

By following these steps and tips, students can effectively resolve progression issues and continue their learning journey in Kira.

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