How Can Duplicate Student Accounts Be Merged in Kira Learning While Preserving Course Progress?
Managing duplicate student accounts is a frequently encountered scenario, especially when students have multiple types of accounts (e.g., different account credentials linked through LMS and standalone accounts). To ensure smooth access to courses without losing progress, it's essential to merge these accounts properly.
Problem Overview
Duplicate student accounts may arise when users mistakenly create multiple accounts, sometimes with different credentials or through different access methods, such as a school-linked LMS account versus a standalone account. This causes confusion and risks splitting students' coursework and progress across multiple accounts.
Solution Process: Merging Accounts
The standard solution to resolve duplicate accounts includes the following steps:
Identify Duplicate Accounts: Determine which accounts belong to the same student. This may include identifying one account linked to the school’s learning management system (LMS) and another created independently.
Merge the Accounts: The standalone account is typically merged into the school-linked LMS account. This ensures all coursework and progress reside in a unified account that is tied to the LMS. This consolidation simplifies account management and ensures seamless integration with the LMS platform.
Post-Merge Actions: How Students Access Their Courses
Once the accounts are merged:
Students must log in via the school’s LMS credentials to access their unified account. This will ensure consistent access through the LMS.
All courses will appear under the consolidated LMS-linked account.
Assurance: Preservation of Coursework and Progress
Rest assured, merging accounts will not result in any loss of coursework or progress. All data from the duplicate accounts is preserved in the unified student account post-merge.
Related Topics
Resolving LMS login issues
Managing student profiles in Kira Learning
Troubleshooting course progress discrepancies